Terex—a diversified global manufacturer of equipment that adds value to materials in mining and quarrying industries—has reinforced its commitment to building an industry-leading aftermarket service network in India through the expansion of its customer & product support team, a new aftermarket facility, and continued roll out of its informative operator training program.

Expansion of Customer & Product Support Team across
India Terex has expanded its customer & product support team to improve geographic reach and increase capacity to provide technical support across India. The new additions are based out of Jabalpur in Madhya Pradesh, Solapur in Maharashtra, Jodhpur in Rajasthan and Vijayawada in Andhra Pradesh.

New Aftermarket Facility
A new, integrated aftermarket facility at Hosur was launched at the end of 2018, and at approximately 2000 square metres, doubles the parts warehouse area for Terex India. Additional similar capacity expansion has also been undertaken at three other parts distribution warehouses in the country, with a total warehouse space now totaling 6,000 square metres.

Operator Training
Terex India provided operator training for almost 600 participants across India throughout 2018, and has ambitious plans to continue this training throughout 2019, with more than 200 already trained by the end of June. The training, designed to support the operators using Terex equipment and educate them on safe and correct practices of machine operation, is delivered by qualified and knowledgeable training team members from Terex India.