VECV launches Covid support package for dealer network and customers

VE Commercial Vehicle has announced a comprehensive package to support Eicher truck and bus customers, dealers, and dealer employees as they continue to operate in this difficult time. As a part of this initiative, the company will offer Covid Insurance, including medical and life insurance covers to eligible dealership employees. This insurance coverage will support over 10,000 dealership employees spread across 520 Eicher dealer locations. VECV will reward Eicher service technicians who are working 24*7 to ensure smooth service and vehicle Uptime. The company has also announced the extension of the warranty/service agreement/extended warranty for all the eligible vehicles by two months.

“Despite the several challenges owing to lockdowns and restrictions, our entire dealership network continues to deliver best-in-class service support to our valued customers ensuring the hassle-free running of the vehicles that transport essential goods across the country. In line with our values of customer centricity and partnership, we extend our wholehearted support to our dealer network, a part of the Eicher family, said Ramesh Rajagopalan, Senior Vice President, Aftermarket and Network Development at VECV.

Details of the Covid support package:

• Dealer employee care: Life insurance and medical insurance to cover all eligible employees of the dealership across the country.
• Financial support: Dealers will be provided with soft loans to support their operations.
• Dealer employee recognition: Rewards and recognition for Dealer Technicians providing 24×7 On-road assistance.
• Extension of Warranty and Service Agreements (AMC): All the vehicles whose warranty, extended warranty, free service and service agreement (AMC) is expiring between 1st April 2021 to 31st May 2021 would be provided with an extension of two months from their respective expiry dates.