Dr. Nalin Gupta, Managing Director, J Kumar Infraprojects Ltd., in an interaction with B2B Purchase, share his view and confidence towards Schwing Stetter and their trusted service offerings. 

Schwing Stetter has been a pioneer in the construction industry in providing all the types of infrastructure machinery that you need under a single roof, along with an excellent aftersales service. And its global manufacturing facility in Chennai is one of the biggest facilities that primarily focuses on quality, timely delivery, and unmatched aftersales services. As services are a vital aspect, as buying a machine is one aspect, but managing the parts is another. Hence, timely aftersale service for timely maintenance and servicing is important; and hence, for infrastructure contractors like us, Schwing Stetter is the perfect choice that offers all of it to the construction sector.

Innovation that matters? 

Today, every piece of equipment, including boom pumps, can be traced and tracked. You can access and control the operations of your product, equipment, your fuel consumption, operational hours, capacity utilisation and more. In terms of digitalisation, I think Schwing has been doing it for a long time now. They even offer direct vendor registration to their customers, where they can find and have a real-time, virtual experience of the availability of the required spare parts, and can access the location for the same.

Looking beyond quality and realibility

Reliability and durability are some of the critical parameters we seek. Schwing’s equipment is tried and tested for enhanced durability. I bought a transit mixer from Schwing that has been operational for almost 20 years with the same drum; I just changed the chassis after 8 years. In fact, the machine is still in use. It’s basically the CapEx that runs over a period of 10 to 20 years, depending upon the product and the batching plants. So we have a whole series of Schwing products, right from batching plants, transit mixers, SPMs, stationary pumps, boom pumps. It’s the trust and the reliability, and a family sort of rapo we share, Schwing. You can reach out to everyone in management. Such access adds comfort while dealing with the company, which is like a family that can be trusted and relied on.