The company’s entire product range is manufactured across six manufacturing units which have a unique distinction of achieving the highest standards in quality output that includes IS, DGMS and EN standards among others says Sandeep Arora, National Sales Head, Karam Industries.

What kind of safety and security solutions is your company offering?
Karam is one of the leading personal protective equipment manufacturers in the country. Our expertise lies in fall protection with which we also provide a complete range of head to toe personal protective equipment. 

 The company’s product range includes life saving products like safety helmets, safety eyewear, hearing protection, face protection, hand protection, protective work wear, safety shoes, and a vast range of fall protection equipment. Besides these, engineered safety solutions like anchorage systems, specialised rope access, evacuation and rescue products, and confined space entry egress systems also form a part of Karam’s product portfolio.

In addition to this Karam Training and Consultancy is a specialised wing created for providing training and safety consultancy in the field of work-at-height in India and to ensure the correct usage of these engineered products by users. 

What kind of after-sales service do you provide for your solutions?
After-Sales service is the keyword to the success of any company in today’s scenario. In our case, a sale is simply not complete with just supplying the goods to the customer. It is our responsibility to educate the user on the correct usage of each product with the application it is meant for. Karam Authorised Revalidation and Engineering (KARE) centres are present across the country to provide servicing and revalidation of certain products in our portfolio which require mandatory review after a certain period of time. As these are life-saving products, this step is very crucial. 

We also have a comprehensive and user friendly system to receive customer feedback not only on the quality of the product but also on the user experience of order processing and deliveries. 

What kind of project safety and security measures are prerequisites when it is undertaken?
Karam is an innovation-driven organisation, upgrading each year to use the finest technology and automated plants for increased productivity and sustained quality. Karam has six manufacturing units spread across Lucknow (UP) and Sitarganj (Uttrakhand).  These facilities have a unique distinction of achieving the highest standards in quality output that includes IS, DGMS, and EN standards among others and focuses on continual improvement in all fields of manufacturing.

Our products comply with various International Standards that include – American (ANSI), European (EN), Singapore (PSB), Malaysian (SIRIM) Australian & New Zealand (ASNZ), Canadian (CSA) in addition to Indian Standards (IS).

Quality in our products is achieved through extensive checks at all levels of production, and regular quality audits are conducted at every stage of the production cycle. Today, a large percentage of the Karam product range falls under the 6-sigma level of production. All the systems & processes are accessed by SGS U.K. and have been registered as per ISO 9001-2015. 

All operations at Karam are performed using the best practices in manufacturing, like Six Sigma, Gemba (the real place), KAIZEN (continuous improvement), Poka-Yoke (Error Proofing), etc. Along with the sustainability of these practices, operations are under constant vigilance and are continually improving every day, involving better processes and technology at all steps. Karam follows adherence to strict quality parameters and focuses lies on quality throughout all the stages involved. All raw, as well as semi-furnished goods pass through stringent quality checks as laid down in the quality manual of the company.   

Additionally, we have a lot of safety practices in place like providing timely safety trainings to our employees and workers according to their job roles and tasks assigned. We also have an in-house safety department, working tirelessly to make the workplace safer and free from accidents. We follow a system of 6S in our factories in which the sixth S stands for Safety. 

What is your take on the market for safety and security solutions in India?
In terms of trends in the safety scenario, we believe that the future is bright for the safety industry. The market increasingly perceives safety as a mandatory requirement that goes hand in hand with all processes related to all sectors including construction and real estate. Apart from mandatory compliances, an increase in safety awareness has augmented the acceptance of safety products as well. 

In the coming years, the market will favour products that not only provide safety as per the defined norms but also offer ease of use and high ergonomics. In terms of safety service, the market will look towards safety solutions that can address the hazards identified in the workplace.