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Focus on devising tailor-fit solutions for customers

By | November 1, 2018 10:00 am SHARE

Focus on devising tailor-fit  solutions for customers
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The systemic changes in procurement have resulted in procurement emerging as a separate department in major projects and construction companies. However, this could hamper the construction chemicals industry. In construction chemicals, understanding of the material and its application is paramount. The building material would be able to meet certain minimum criteria, but each material is unique in its own. Besides, procurement has shifted from being a cost-based activity, to one that looks for sustainable solutions, but needs to work more effectively with technical teams to meet requirements and specifications.

Sustainable and durable solutions
“We believe in evaluating the life-cycle cost of its systems, as opposed to only initial costs,” Sunny Surlaker, Technical Advisor, Assess Build Chem Pvt Ltd.

Assess Build Chem material solutions ensure longevity of installed systems, which also boils down to lower investment in downtimes, repairs and maintenance and finally replacement. Thus, its systems offer substantial economy over the life of the structure, even if it is a bit costlier at the procurement and installation stage, he said.

Latest offering
The company provides construction chemical solutions in the fields of concrete additives, site products, dry-mix mortars, waterproofing, repairs, protection, flooring and specialty materials for application in the field of building construction, among others. It is strategic partners for international companies for the latest systems in repairs, rehabilitation and retrofitting of bridges. The solutions include systems for seismic retrofitting/upgradation of masonry and concrete bridges, injection systems and bridge deck waterproofing systems, water, wastewater and sewage treatment structures.

“Our focus is on sustainable construction and design green concrete with high performance admixtures. The company offers special systems for cleaning, protection and restoration of heritage structures.,” Surlaker said.

The overseas experience of the company’s core team includes experience from Europe, the Americas, Middle East and Southeast Asia.

Understanding customer needs
The company aims to provide solutions from wide range of material systems. An open connect helps to meet the exact needs of customers and helps to even devise tailor-made solutions for them. With the broad spectrum of solutions and the personal connect developed, the company can provide quality concrete solutions to customers.

Fuelling procurement
“Value is a perceived quantum where the customer’s expectations are to be matched with solutions provided by the company,” he said.

“Initiatives such as “Make in India” fuel the advancement in value-driven procurement as the latest global technologies, meeting local boundaries of costs and service provide support. India is a manufacturing market capable of offering international quality at localised prices,” said Surlaker.

Also, R&D initiatives help localise the products to meet performance requirements in Indian application conditions. In a nutshell, the initiative will positively impact the value-driven procurement, looking for best possible services at the best possible investments, he added.

Value is a perceived quantum where the customer’s expectations are to be matched with solutions provided by the company.
Sunny Surlaker, Technical Advisor, Assess Build Chem Pvt Ltd

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