Please share what makes your products the most preferred in the segment. How is your organisation responding to the changing client requirements?
L & T pioneered the introduction of hydraulic excavators in India. Our products are benchmarked against global standards. Our sales and after-sales teams regularly contact customers to understand changing market trends and preferences, and what updates are required on existing models.

Our application engineering team also visits customer sites to study machine applications, the duty cycle performed, productivity, and fuel consumption. They then submit reports with recommendations to enhance product performance, adopt best practices, and follow maintenance protocols to optimise operating parameters such that operating costs and downtime are minimised. The after-sales support we offer is the best in the industry.

What are the key features of your products and solutions that make them smarter and greener?
Komatsu excavators are now equipped with advanced ecot3 (Ecology, Economy, Technology 3) engine technology. With total control systems and components developed in-house, these advanced excavators consume less fuel, are versatile and deliver superior productivity, reducing production costs.

The latest version of Komtrax provides a revolutionary way to monitor Komatsu equipment anytime, anywhere on the web. Komtrax provides optimal machine control and monitors health and performance. It also provides economical operation guidance for operators.

We are also working with our principals to offer equipment that would run on alternate fuels and use more green power and fewer fossil fuels.

What are your projections for the construction and mining equipment in India?
Budget 2022–23 was a growth-oriented plan for the construction industry. It focused on sustainability, the environment, and job creation with a strong emphasis on capital expenditure and sustainable infrastructure development while laying a clear roadmap toward global standards. An increased Capex outlay will provide the necessary impetus to drive the demand for CE in the future. As a result, we anticipate that various segments of CE will grow by 15 – 25 percentin the current fiscal year.