We prioritise customers to deliver tailored products for optimal results and experience.

Sharad Role, MD of Tele Radio India, emphasises the importance of designing customised remote-control systems and highlights the company’s customised solutions, including IoT and Industry 4.0 adaptation, to deliver optimal results and ensure customer satisfaction.

What sets Tele Radio apart from other companies in the industry?
Tele Radio is a company with over 60 years of experience in designing, developing, and manufacturing radio control systems. The company offers end-to-end wireless equipment control and machine communication solutions, providing reliable and safe products, services, and technologies that add value to its customers’ businesses. Tele Radio’s commitment to safety, employee involvement in the design process, and impeccable client support set the company apart from its competitors.

Can you walk us through designing and customising a remote-control system?
Designing and customising a remotecontrol system for a client’s needs involves several critical steps. Firstly, it is important to understand the client’s requirements, including the equipment or devices the system will operate, the environment it will be used in, and any specific needs or constraints. The project’s scope can be defined from there, including the features, technologies, budget, and timeline. Next, the system architecture can be designed by selecting the appropriate hardware and software components, defining communication protocols, and designing the user interface. The system is then developed, integrating and testing the components to meet the client’s requirements. Customisation may also require hardware or software modifications, user interface adjustments, or additional features. Once the system is finalised, it can be deployed to the client, and ongoing support may be needed, including troubleshooting and maintenance.

How have you adapted to technological advancements in the industry, such as IoT and Industry 4.0?
Tele Radio offers customised solutions that ensure customer satisfaction. The company has a dedicated team of technical support staff that can create specialised software solutions or modify hardware control systems to fit specific applications. Additionally, we provide customised foils and faceplates to align with customers’ brand images. The company strives to find cost-effective solutions that effectively solve customers’ problems. By prioritising customer needs, we deliver tailored products that enhance their experience and provide optimal results.

How does your organisation prioritise sustainability and environmentally friendly practices in its operations?
Tele Radio is committed to sustainability and corporate social responsibility. The company recognises its role in creating a future-proof world and continuously strives to reduce its ecological footprint. The well-being of its users and employees is a top priority for Tele Radio. Its products are designed to provide a more efficient and safer working environment, while its employees work towards promoting healthy working conditions and good management practices. Tele Radio’s dedication to sustainability also extends to its business processes. The company is focused on minimising its environmental impact through sustainable packaging, green energy, more efficient transport, and reduced waste production. Using recycled and unbleached cardboard for packaging and eco-friendly paper tape with natural rubber adhesive for shipments is a testament to the company’s commitment to sustainability. In summary, Tele Radio is a company that not only provides high-quality products but also demonstrates its commitment to creating a better world for future generations by prioritising sustainability and corporate social responsibility.